i am connected to iTunes on my MacBook Pro OS X 10.7.5 and trying to restart my iPad 2 iOS 9.5 and it will not reset. Please advise.
iPad 2, iOS 9.3.5, MacBook Pro Lion
You have an issue.
iOS 9 and later require a more current version of iTunes than you can possibly run using such an old OS X version (Lion).
The current iTunes version, iTunes 12.4.3, requires at least OS X 10.8.5 to run (current OS X version is 10.11.6).
Upgrade your Mac's operating system, if possible, and in the future don't let it get so far behind.
Upgrade to OS X El Capitan - Apple Support
Also note the next major Mac operating system upgrade, MacOS Sierra, will be available on Sept. 20.
i am connected to iTunes on my Mac with my iPad 2 and it will not reset. Please advise.
